Solutions
TotalView Central | Print |
IEX TotalView Central encompasses the core features of the IEX TotalView solution to provide a solid foundation for effective workforce management. Built around a “smart” architecture, with either single or multiple server configurations, the TotalView system is easy to install, back up and maintain.

Forecaster

Uses patented self-adjusting algorithms to generate accurate forecasts which can be adjusted for unusual events or key business drivers.
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Planner

Provides a variety of planning views to choose from and an ability to predict or perform “what-if” analysis for the future.
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Scheduler

Generates schedules based on rules you choose and offers preference-based scheduling and multiple-week scheduling bidding.
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Change Manager

Presents updated information throughout the day, allowing you to make timely, informed decisions in real time and under changing conditions.
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Multisite

Offers a single, cohesive view of the entire enterprise and the ability to plan, forecast, schedule and manage change across multiple locations, even outsourced operations.
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Report Manager

Enhances performance by providing reports and analysis for use by agents, supervisors and planning personnel.
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Administrator

Ensures that critical audit and control processes are in place through advanced security and permissions to protect system integrity.
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