News & Events
Trade Shows
14th Annual TotalView User Conference - Dallas
May 12, 2008 - May 15, 2008
Dallas, TX
Every year hundreds of IEX customers gather together in Dallas, Texas to attend the TotalView User Conference. Combining informative educational sessions with engaging networking opportunities, the annual conference creates a perfect environment for attendees to exchange innovative ideas, discover exciting new product announcements and develop industry contacts.

ICMI Call Center Demo
May 19, 2008 - May 21, 2008
Dallas, TX
ICMI's Call Center Demo and Conference features inspiring keynotes, conference tracks, a host of networking opportunities and a demo hall filled with the industry's leading companies.  IEX TotalView user PFSweb will host a tour of its state-of-the-art facility as part of the conference agenda.

Insights for High Performance - Chicago
May 20, 2008
Chicago, IL
At “Insights for High Performance 2008” you will join industry experts who are applying innovative solutions now within their contact centers to help extend the value of their contact centers throughout their enterprises. You will also meet NICE senior executives and colleagues from across many industries in a unique event designed to share knowledge and best practices.

Insights for High Performance - Dallas
May 22, 2008
Dallas, TX
At “Insights for High Performance 2008” you will join industry experts who are applying innovative solutions now within their contact centers to help extend the value of their contact centers throughout their enterprises. You will also meet NICE senior executives and colleagues from across many industries in a unique event designed to share knowledge and best practices.

Insights for High Performance - Moscow
May 27, 2008
Moscow, Russia

At "Insights for High Performance 2008" you will join industry experts who are applying innovative solutions now within their contact centers to help extend the value of their contact centers throughout their enterprises. You will also meet NICE senior executives and colleagues from across many industries in a unique event designed to share knowledge and best practices.


Achieving Excellence in Contact Centers - Brussels
May 27, 2008 - May 28, 2008
Brussels, Belguim
Jacob Fleming Conferences are carefully designed to provide key strategic business information and the best networking opportunities for the participants. For each conference Jacob Fleming brings together selected senior level executives who become part of a premium community discussing the questions of the day and enjoying the value of a five star event.  IEX will be exhibiting its workforce and performance management solutions at this event along with its parent company, NICE Systems.

Insights for High Performance - Utrecht, Holland
May 29, 2008
Utrecht, Holland
At “Insights for High Performance 2008” you will join industry experts who are applying innovative solutions now within their contact centers to help extend the value of their contact centers throughout their enterprises. You will also meet NICE senior executives and colleagues from across many industries in a unique event designed to share knowledge and best practices.

INNUA's Global Connect 2008 - Grapevine
May 31, 2008 - June 4, 2008
Grapevine, TX
The International Nortel Networks Users Association (INNUA) will bring together thousands of voice, data and information technology professionals from around the globe for four days of networking, best practice sharing and exceptional Nortel training.

Contactcenterworld.com Conference & Expo - Orlando
June 6, 2008 - June 8, 2008
Orlando, Florida
Contactcenterworld.com brings together industry leaders to discuss challenges and opportunities in the contact center space during its annual conference and expo.  IEX will exhibit its workforce management and performance management solutions at this popular educational and networking event.

Northeast Contact Center Forum - Foxborough
June 10, 2008
Foxborough, MA
Founded in 2001 by Boston-area contact center executives as a grass roots organization, the NECCF is dedicated to addressing the needs of industry professionals by facilitating networking and best practice sharing opportunities at its annual vendor expo.

IQPC Call Center Week - Las Vegas
June 23, 2008 - June 26, 2008
Las Vegas, NV
The 9th Annual Call Center Week from IQPC promises to deliver a dynamic program of education, networking and fun geared toward contact center managers.  IEX will deliver a pre conference workshop on Monday, June 23 on "Using Contact Center Performance Management to Drive Positive Change".  Additionally, IEX TotalView workforce management user Theresa Hull-Clarke leads the conference session "Leadership in the Call Center - How Technology Can Motivate Agent Behavior" at 1:25 p.m., Wednesday, June 25.

NICE User Summit - Puerto Rico
July 28, 2008 - July 30, 2008
Puerto Rico

Benefit from the power of community! Interactions 2008, the NUG-NICE Summit, will provide you with vast opportunities to exchange information and ideas, as well as discuss common challenges and ways to gain that competitive edge. Come gain insight into the future of NICE’s products, deepen your understanding of current solutions, and overall, experience a top-notch learning event. 


Contact Centres World Africa - Johannesburg
August 18, 2008 - August 22, 2008
Johannesburg, South Africa

Contact Centres World Africa is the premier meeting place for Africa’s contact center market, focusing on experience and what you can learn and implement in your business.  The conference educates attendees regarding how major developments in the call center market directly affect your business.
 


CMP's Annual Call Center Exhibition - Phoenix
September 15, 2008 - September 18, 2008
Phoenix, AZ
ICMI and CMP have teamed to present quality education and unsurpassed networking at the Phoenix Convention Center.

Avaya International Predictive Dialing System User Group Meeting - Las Vegas
September 15, 2008 - September 17, 2008
Las Vegas, Nevada
The AVAYA International Predictive Dialer User Group Training Summit & Vendor Expo, being held at the Suncoast Hotel & Casino in exciting Las Vegas, Nevada, will focus on call center staffing and processes.  The summit will feature “how to” sessions and will present attendees with an opportunity to discover how IEX solutions can help make their call centers even more successful.