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| WebStation Statsviewer | | Print | |
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StatsViewer, a feature of TotalView WebStation, helps to motivate agents by displaying their performance statistics and those of other agents in their peer group. Supervisors can also see how their teams are performing. WebStation is an advanced feature of TotalView Workforce Management, which gives agents and supervisors Web-browser access for viewing schedules, monitoring performance and automating common contact center tasks. Learn more about WebStation > |