- Members Choice Award, Americas Overall Category Winner, ContactCenterWorld.com
- Members Choice Award, EMEA Best-in-Class Winner, ContactCenterWorld.com
- TMC Labs 2008 Innovation Award, Customer Interaction Solutions
- Product of the Year, Communication Solutions Online Media
- CRM Excellence, Customer Interaction Solutions Magazine
- Customer Service Excellence, Consumidor Moderno
- Product of the Year, Customer Interactions Solutions Magazine
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