- Best of Show, ICCM Conference & Exposition
- India Market Leadership Award, Frost & Sullivan
- TMC Labs 2005 Innovation Award, Customer Interaction Solutions
- 2005 Growth Leadership Award, Frost & Sullivan
- Named Workforce Management Market Share Leader, Frost & Sullivan
- CRM Excellence Award, Customer Interaction Solutions Magazine
- Communications Solutions Magazine, Product of the Year
- Workforce Management and Optimization Service Leader, CRM Magazine
- ContactCenterWorld.com Members Choice Award APAC
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