About IEX
Industry Awards
IEX Corporation and TotalView are consistently recognized for awards in our industry:

2007
  • 2007 Growth Strategy Leadership, Frost & Sullivan
  • EMEA ContactCenterWorld.com Members’ Choice Award
  • Workforce Management User's Choice Award, ContactCenterWorld.com
  • Customer Service Excellence, Consumidor Moderno
  • Workforce Optimization Service Leader, CRM Magazine
  • Product of the Year, Customer Interaction Solutions Magazine
 
2006
  • India Market Leadership Award 2006, Frost & Sullivan
  • Best of Show, ICCM Conference & Exposition
  • TMC Labs 2006 Innovation Award, Customer Interaction Solutions
  • Customer Service Excellence, Consumidor Moderno
  • CRM Excellence, Customer Interaction Solutions Magazine
  • Debbie May Lifetime Achievement, Technology Marketing Corporation
  • Best Workforce Management System Americas, ContactCenterWorld.com User's Choice
  • Workforce Optimization Service Leader, CRM Magazine
  • Product of the Year, Customer Interaction Solutions Magazine
 
2005
  • Best of Show, ICCM Conference & Exposition
  • India Market Leadership Award, Frost & Sullivan
  • TMC Labs 2005 Innovation Award, Customer Interaction Solutions
  • 2005 Growth Leadership Award, Frost & Sullivan
  • Named Workforce Management Market Share Leader, Frost & Sullivan
  • CRM Excellence Award, Customer Interaction Solutions Magazine
  • Communications Solutions Magazine, Product of the Year
  • Workforce Management and Optimization Service Leader, CRM Magazine
  • ContactCenterWorld.com Members Choice Award APAC
 
2004
  • Customer Inter@ction Solutions Product of the Year
  • Named Workforce Management Market Share Leader, Frost & Sullivan
  • CRM Advocate User's Choice Award
  • ICCM Best of Show
  • ContactCenterWorld.com Members Choice Award
  • CRM Excellence Award from Customer Inter@ction Solutions for TotalView® Workforce Management solution
 
2003
  • Customer Inter@ction Solutions Product of the Year
  • CRM Service Award as the leading Customer Service vendor in Workforce Management
  • Named Workforce Management Market Share Leader, Frost & Sullivan
  • Best of Call Center Demo and Conference
  • ContactCenterWorld.com Members Choice Award
  • Top Workforce Management Provider for the U.S., the Americas and the global community
  • CRM Excellence Award from Customer Inter@ction Solutions for TotalView® Workforce Management solution
 
2002
  • Named Workforce Management Market Share Leader, Frost & Sullivan
  • Market Engineering Leadership for Workforce Management, Frost & Sullivan
  • Named Workforce Management Market Share Leader, SaddleTree Research
  • Best of Show, Communications Solutions Expo 2002 conference
  • Product of the Year 2001, Customer Interaction Solutions
 
2001
  • Workforce Management Product of the Year 2001, Communications Solutions
  • Best of Show, Communications Solutions Expo Spring 2001
  • Best Scheduling or Workforce Management product, Call Center & CRM 2001 Conference and Exposition
  • Harvard Pilgrim Health Care ‘Salute to Service’ award for superior customer service
 
2000
  • Best of Show, Communications Solutions Expo (CSE) Fall 2000
  • Product of the Year 2000 from Customer Inter@ction Solutions
  • Best of Show, Communications Solutions Expo Spring 2000
 
1999
  • Communications Solutions Expo, Best of Show, Fall 1999
  • Call Center Solutions, Product of the Year, 1999
 
1998
  • ICCM, Customer Support Management, Best of Show, 1998
  • Call Center News, Best of ICCM, 1998
  • Call Center Magazine, Product of the Year, 1998
 
Others
  • Pacific Bell, Quality Partner for six consecutive years