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IEX is a leading global provider of workforce management and optimization technology for contact centers of all types and sizes. The company is consistently recognized for its accomplishments by leading analyst firms. On this page you will find analyst quotes about IEX and the industry in general as well as report excerpts from research firms that cover the workforce management and optimization market. |
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IEX is a wholly owned subsidiary of NICE Systems. NICE Systems (NASDAQ: NICE) is the leading provider of Insight from Interactions solutions, based on advanced analytics of unstructured multimedia content – from telephony, web, radio and video communications. NICE is revolutionizing VoIP interactions management with state-of-the-art solutions for IP contact centers, branches, and command and control centers. NICE’s solutions are changing the way organizations make decisions, help them improve business and operational performance, address security threats and be proactive. NICE has over 23,000 customers in 100 countries, including over 75 of the Fortune 100 companies. |
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